The information below is an official offer to any legal entity or individual to conclude a subscription service agreement. The specified agreement is public, i.e. according to article 633 of the Civil Code of Ukraine, its conditions are the same for all consumers. If you agree with its terms, you can pay for the services. In this case, the contract will be considered concluded, and the ho.ua project - having assumed the obligation to provide the services specified in the contract. Citizens can pay through any bank or by using payment cards.
Entrepreneur Vlasenko Natalia Vitaliyivna, (hereinafter - the Contractor), acting on the basis of the Certificate of State Registration №288613, on the one hand, and __________________________________________ (hereinafter - the Customer), represented by _______________________________________, acting on the basis of __________________, on the other hand, concluded this Agreement on the following:
1.1 The Contractor undertakes to provide web hosting services. Under the Services means the provision to the Customer:
1.1.1. Unique name (hereinafter Login) and password, allowing the Customer to place their information on the Contractor's servers within the quota provided by the tariff plan.
1.1.2. Possibilities of addressing the hosted resource.
1.2 Receiving the necessary consultation services by e-mail.
2. RIGHTS AND OBLIGATIONS OF THE PARTIES
2.1. Responsibilities of the performer:
2.1.1. Provide services to the Customer, in accordance with the amount of the subscription fee, which is paid in the manner prescribed by paragraph 3 of the Agreement.
2.1.2. Register a Customer account.
2.1.3. Maintain the confidentiality of the Customer's information received from him during registration, as well as the content of private e-mails, except as provided by current legislation of Ukraine.
2.1.4. Publish official notices related to customer service.
2.2. Customer undertakes:
2.2.1. Have the minimum skills and knowledge necessary for independent use of the Service.
2.2.2. Provide reliable information when registering and concluding the Agreement.
2.2.3. When contacting the Technical Support Service of the Contractor, use the contact e-mail address (address specified when ordering the service) and provide your login, name and surname, as well as, if necessary, use other ways to confirm your access rights.
2.2.4. Ensure the confidentiality of your login and password.
2.2.5. Pay for the Services in accordance with the selected tariff plan and in compliance with the terms of Section 3 of this Agreement. The Customer undertakes to get acquainted with the information on terms of service and tariffs on the Contractor's website.
2.2.6. Keep bank financial documents (payment orders, receipts, checks) confirming the payment for Services.
2.3. PERFORMER'S RIGHTS:
2.3.1. Temporarily suspend the provision or limit the Services to the Customer until the Contractor receives written explanations from the Customer in the following cases:
- non-receipt of payment for the Services within the terms established by the agreement;
- non-compliance by the Customer with the requirements of the Technical Specialists of the Contractor; - violation of the "Rules for the provision of hosting services" set out in Annex 1 to the Agreement, as well as other violations of the terms of the agreement. 2.3.2. The Contractor has the right to terminate the contractual relationship with the Customer unilaterally, with simultaneous sending of a written electronic message, in case of systematic violation by the Customer of the terms of this Agreement or Annex 1. The date of termination of the contract and termination of service 2.3.3. In case of increased (excessive) needs of the Customer for hardware and other resources provided within the ordered service - the Contractor reserves the right to offer to limit resources to the minimum stipulated in the tariff plan, or to terminate service. The moment of termination of service is considered to be the date of sending the relevant notice to the Customer.
2.3.4. Within 10 (ten) days from the date of termination of services, the Customer's information is stored on the Contractor's server. At the end of this period, all information is deleted.
2.3.5. When the Customer applies to the Contractor for technical support, the Contractor undertakes to perform the operations requested by the Customer only in case of a request from the contact address, as well as notification by the Customer of his login, name and surname (or name of legal entity). 2.3.6. In case of notification of incomplete or inaccurate information listed in clause 2.3.5 of this agreement, the Contractor has the right to reject the request to perform the requested operations.
2.3.7. The Contractor has the right to disclose information about the subscriber only in cases provided by the current legislation of Ukraine.
2.3.8. The Contractor has the right to change the terms of this Agreement unilaterally by notifying the Customer by e-mail. These changes to the contract come into force ten days after their publication on the Contractor's website, unless the Customer has sent its reasoned objections to the change in the terms of the Contract.
2.3.9. The Contractor has the right to terminate the provision of the Service in case of non-compliance with the terms of Annex 1 to this Agreement, and in case of illegal actions, information about them may be transferred to the appropriate authorities. 2.4. CUSTOMER RIGHTS:
2.4.1. Require the Contractor to provide the Services in accordance with the terms of this Agreement.
2.4.2. Inform the Contractor of the requirements and wishes regarding the quality of services provided.
2.4.3. Get advice needed to use the Services.
2.4.4. Terminate this Agreement unilaterally at any time.
3. CALCULATION PROCEDURE
3.1. The cost of the Services is indicated in the invoices and corresponds to the current tariffs, which are published on the Contractor's website: www.ho.ua/uk/pay.html.
3.2. Services are provided subject to payment according to the selected tariff plan, upon receipt of payment to the current account of the Contractor. 3.3. Payment for Services is made by non-cash payments to the Contractor's bank account (details are specified in section 8 of this agreement). 3.3.1. When paying through a bank, the Customer is obliged to indicate in the payment document his login in the purpose of payment. The Contractor has the right not to provide services if the payment document does not specify a login. 3.3.2. The Customer receives the receipt for payment of hosting services independently on the website www.ho.ua and pays, having specified at payment the service for which payment is brought. 3.3.3. In case of late payment, the Contractor has the right to terminate the services. 3.4. The customer is solely responsible for the correctness of his payments. When changing the bank details of the Contractor, from the moment of publication of new details on the Contractor's website and notification by e-mail, the Customer is responsible for payments made on outdated details.
4. SPECIAL CONDITIONS AND RESPONSIBILITIES OF THE PARTIES
4.1. The Contractor does not guarantee absolute continuity and does not guarantee that the proposed software or any other materials do not contain system errors. The Contractor shall make all reasonable efforts and measures to prevent interruptions in the service or violation of its quality.
4.2. The Contractor shall not be liable for direct or indirect damage caused to the Customer as a result of use or inability to use the Services or incurred as a result of errors, omissions, interruptions, deletion of files, defects, delays or data transmission, or changes in functions and other reasons. The Contractor does not guarantee the acceptance of the Customer's mail from remote networks, the operation of which has led to the inclusion of the address of such a network in the lists on which the Contractor's mail delivery program does not receive mail. 4.3. The Contractor is not responsible for the quality of the public communication channels through which the Services are accessed.
4.4. The Customer assumes full responsibility and risks associated with the use of the Internet through the Services, including responsibility for assessing the accuracy, completeness and usefulness of any opinions, ideas, other information, as well as the quality and properties of goods and services, distributed on the Internet and provided to the Customer through the Services.
4.5. The customer is fully responsible for the preservation of his password and for damages that may arise as a result of unauthorized use. Upon theft of the login and password of the event through the fault of third parties, the Customer must change it on the Contractor's website, and in case of impossibility to do so - send to the Contractor a statement to change the password, with a mandatory annex to the statement of the financial document confirming payment . The Contractor shall not be liable for the actions of third parties who caused the theft, and the Customer shall apply to the relevant law enforcement agencies for damages as a result of the theft.
4.6. The Contractor shall not be liable for notifying any third parties of the Customer's deprivation of access to the service and for the possible consequences arising from the absence of such warning. 4.7. The Contractor is not a defendant or co-defendant for any obligations and costs associated with the violation of the provisions of the Agreement by the Customer or other persons using the username and password of the Customer; or related to the use of the Internet through the Services; or related to the placement or transmission of any message, information, software or other materials on the Internet by the Customer or other persons using his login and password.
5. PROCEDURE FOR CONSIDERATION OF CLAIMS AND DISPUTES
5.1. Customer's claims for the Services provided are accepted by the Contractor for consideration only in writing. The term of consideration of the Customer's claims shall not exceed 14 (fourteen) working days.
5.2. Consideration of claims against the Contractor related to the provision of Services is carried out upon presentation by the Customer of the relevant financial documents confirming payment for the Services.
5.3. To resolve technical issues in determining the fault of the Customer as a result of his wrongful acts when using the Internet, the Contractor has the right to independently involve competent organizations as experts.
5.4. The Parties will negotiate any disputes, differences or claims that may arise in connection with or in connection with this Agreement.
5.5. If the parties do not reach an agreement on the disputed issues through negotiations, these issues shall be considered in court at the location of the Contractor in accordance with the laws of Ukraine.
6. MOMENT OF CONCLUSION OF THE AGREEMENT. TERM OF ITS ACTION. PROCEDURE FOR CHANGE AND TERMINATION
6.1. The Agreement is considered concluded and comes into force from the moment of payment for Services in the amount and the order established by this agreement.
6.2. The Contract is concluded for an indefinite period and is valid for the specified period subject to timely and full payment by the Customer for the Contractor's services. To resolve technical issues in determining the fault of the Customer as a result of his wrongful acts when using the Internet, the Contractor has the right to independently involve competent organizations as experts.
6.3. The Contractor has the right to change the terms of this Agreement unilaterally by notifying the Customer by e-mail. These changes to the contract shall enter into force ten days after their publication on the Contractor's website, unless the Customer has sent its reasoned objections to the change in the terms of the contract. In this case, the amendments to the Agreement come into force after the parties settle the disputed issues.
6.4. In case of early termination of this Agreement at the initiative of the Customer, the balance on the Customer's personal account is not refundable. The Contractor has the right to offer other services to the Customer for the amount that remains unused.
7. FINAL PROVISIONS
7.1. On all issues not regulated by this agreement, the Parties are guided by the current legislation of Ukraine.
7.2. The annexes to this agreement are:
8. ADDRESSES, DETAILS AND SIGNATURES OF THE PARTIES
FOP Vlasenko NV
03110, Kyiv, a / s 79.
r / r 26005799961747 JSC "Pravex-Bank"
Kyiv, MFO 380838
__________________ Vlasenko NV